retain and engage customers

Turn Every Transaction into an Opportunity to Build Loyalty

Acquiring customers is just the start—the key is turning them into loyal buyers. With Rokt’s AI-driven solutions, you can make every transaction relevant to keep them coming back.

A cheerful man wearing a vibrant floral shirt and yellow cap holds a skateboard and smiles brightly against a beige wall. A promotional overlay shows a personalized upsell: “Nico, it’s not too late to get more!” with a discounted offer for another pair of straight-leg jeans at $102.40. Options to “Add to order” or “Decline this offer” are clearly visible.

Why use Rokt to retain customers

Increase Repeat Purchases

Use personalized offers and loyalty incentives to encourage second-time and long-term purchases.

A man in a cream-colored outfit and white cap holds a skateboard over his shoulders while looking down thoughtfully. An e-commerce overlay suggests: “You might also like Verona Frame Sunglasses” priced at $185, with an image of sleek black shades and customization options for lens color and quantity.
Enhance the Post-Purchase Experience

Keep customers engaged beyond checkout with upsells, VIP programs, and exclusive deals.

A stylized confirmation screen features a dark background with neon pink rays radiating from the center. Two overlay messages appear: “You’ve paid for your order” and “Rokt Brain – Unlocked personalized offer,” indicating the next step in a dynamic, gamified checkout experience.
Build Brand Loyalty

Ensure every interaction adds value rather than feeling like an intrusive ad.

How it works

How Rokt helps you retain customers at scale

Turn post-purchase moments into loyalty opportunities

Engage customers immediately after checkout with personalized recommendations, loyalty program sign-ups, and exclusive next-order discounts through Rokt Thanks.

A woman lounges on a cozy couch in loungewear, browsing her phone. A UI prompt offers event ticket insurance for $9.99, with two options: “Yes, protect my ticket” or “No, don’t protect my ticket,” highlighting the potential loss of a $100 ticket if declined. A dog sleeps in the background.

Encourage repeat spending with smart payment incentives

Reward customers with cashback, financing, and loyalty-driven payment options through Rokt Pay+, making every transaction an opportunity to drive repeat purchases.

A person holds a smartphone while browsing the payment page of an online store called “Home Decor.” The screen displays an offer to apply for the Rokt Platinum Mastercard with benefits like no annual fee and up to 3% daily cash back. Below, users can choose between paying with PayPal or entering credit card details. The viewer’s finger hovers near the screen, suggesting an imminent interaction or decision.

Re-engage customers with relevant upsells

Keep customers engaged beyond checkout with AI-driven post-purchase offers, product add-ons, and exclusive subscription upgrades via Aftersell by Rokt.

A mobile checkout screen shows payment options for an online order. The “Pay now” option is selected, with an alternative to pay in four installments listed below. A Mastercard ending in 3320 is saved as the payment method. A highlighted upsell prompt encourages the user to “Spend $5.00 more, get Free Shipping!” with a suggestion to add an $8.00 spatula to the order. A large “Add to order” button is shown prominently.

Trust, transparency, and results—our commitment to every partner

Aligned objectives

Our commercial model is aligned with our partners’ success.

Transparency and trust

Transparent and consistent commercial terms for all clients including flexible contracts.

Control and ownership

Clients own and control their data, and Rokt meets all major privacy standards.

Track record

Trusted by the world’s leading companies with 110%+ net retention.

Get started with Rokt today

Join top brands using Rokt to increase customer retention and drive repeat purchases with AI-driven engagement strategies. See how Rokt can enhance your customer retention.