Build Traveler Loyalty That Extends Beyond the Trip
From trip search to beyond the final check-in, mParticle helps travel brands deliver relevant experiences in real time to drive repeat bookings and increase customer retention.
.svg)
.svg)
Personalize every step of the travel journey
01
Enhance your loyalty strategy
Leverage real-time behavioral signals like check-ins, purchases, and feedback to build intelligent, high-intent audiences. Trigger upsell and re-engagement triggers automatically, and use actionable insights to optimize your loyalty strategy at scale.
02
Unify traveler data across all channels
Connect data from booking engines, mobile apps, loyalty programs, and call centers into a single secure and compliant traveler profile. With mParticle’s identity resolution, marketing teams can activate insights for real-time personalization.
03
Optimize customer experiences at scale
Launch and scale loyalty or seasonal campaigns without additional engineering lift. mParticle helps you optimize across channels, from checkout upgrades to in-destination offers, with minimal disruption.
04
Deliver relevant offers by traveler type and context
Tailor offers based on travel intent, past bookings, and location. Use loyalty tiers, geo, and behavioral patterns to segment precisely and surface the right offer on the right channel at the right time.
Designed for multichannel consumer brands
Unify, manage, and activate data in the moment
Stream customer data in real time. Collect across channels, resolve and enrich identities, and deliver downstream to any system instantly for enhanced personalization and relevance.
- IDSync
- Profile and Events APIs
- Data Catalog
- Real-Time Audiences
- Live monitoring & validation
- 300+ native integrations
Activate directly from the warehouse or data lake
Unlock the full power of your warehouse by turning it into an activation engine. Create and deliver audiences without building new pipelines, so campaigns run faster and stay in sync with the data you already manage.
- Composable Audiences
- Zero-copy activation
- Customizable data models
- No-code, marketer-friendly interface
- Native downstream integrations
One complete view of your customer
Maintain consistent profiles and create tailored personalizations. With standout features, including broad connectivity, a standardized data model, deterministic identity resolution, and configurable data strategies.
- Identity Resolution
- User Profiles
- Profile API
- Calculated Attributes
- Predictive Attributes
- Group Identity
- Consent Management
Build the audience your business needs
Segment and activate customers with the best of both worlds: real-time streaming for instant engagement, and warehouse-native for scale and depth. mParticle’s hybrid CDP adapts to every use case without added tools or complexity.
- Intuitive, no-code interface
- Real-Time, Composable, & Hybrid Audiences
- Predictive Audiences
- Audience Connections
- Multivariate Testing
- Audience Insights
- 300+ native integrations
Personalize and optimize interactions across every touchpoint
mParticle's industry-leading AI engine helps you automatically segment audiences and determine the next best action for personalization at scale—with event predictions, lookalike modeling, and real-time decisioning.
- Cortex AI/ML Engine
- Real-time decisioning
- Predictive Attributes
- Predictive Audiences
- Next Best Action
Secure, manage, and leverage your data
Operate with peace of mind knowing that your customer data is always secure, accurate, and accessible—addressing risks like security breaches and regulatory non-compliance before they happen.
- Custom Access Roles & Permissions
- Data Monitoring & Observability Tracing
- Data Stewardship
- Rules, Filters, Transformations, & Controls
- Zero-copy architecture support
See the platform in action.
With our hands-on demo, you can explore how mParticle integrates your data to help you confidently make decisions, scale efficiently, and connect online and offline experiences to delight your dining guests.
Connect your data from anywhere, to anywhere.
mParticle seamlessly plugs into your existing tech stack with over 300 out-of-the-box deep integrations. Want something else? Our platform is modular and flexible, powerfully configurable to fit your business needs.
